Shipping Policy

Effective Date: May 13, 2026

At ZYROX, we are committed to delivering your orders quickly and securely. Please review our shipping policy below for information regarding processing times, shipping methods, and delivery expectations.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or holidays.
• During high-volume periods, processing times may be slightly delayed.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days
• International Orders: 7–21 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

• Free shipping promotions
• Discounted shipping offers
• Limited-time shipping deals

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Lost or Delayed Packages

ZYROX is not responsible for delays caused by:

• Shipping carriers
• Customs clearance
• Incorrect shipping addresses
• Weather or natural events

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned, additional shipping charges may apply for reshipment.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged item and packaging

We will review the issue and work toward a resolution.

International Shipping

International customers may be responsible for:

• Customs duties
• Import taxes
• Additional fees imposed by their country

These charges are not included in the order total and are the buyer’s responsibility.

Contact Us

If you have any questions regarding shipping, please contact us:

ZYROX
Email: zyrox@outlook.com